Participant management
Profiles, contacts, guardians, goals, service agreements, funding, risks and progress evidence.
NDIS operations platform
Run your entire NDIS provider organisation from one platform.
Workforce, participants, rostering, compliance, finance, communications and audit evidence in one accountable workspace.
SupportLedger helps providers replace scattered spreadsheets with connected workflows for staff, participants, shifts, progress notes, service agreements, funding, claims, incidents, policies and reports.
Participant-based pricing Unlimited staff on each plan
Audit-ready Evidence across modules
Ozibus included Central communication gateway
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One NDIS operating system
Modules that work together instead of sitting in silos.
Participant records connect to agreements, rosters, notes, funding, claims, incidents and reports so providers can operate with confidence.
Workforce management
Staff records, roles, availability, leave, training, credentials, supervision and mobile worker activity.
Rostering and service delivery
Create shifts, check coverage, capture notes, handovers, timesheets and service evidence.
Compliance and audit
Incidents, complaints, restrictive practices, policies, corrective actions and audit evidence registers.
Funding, claims and payroll
Track participant budgets, rate cards, claim readiness, payroll exports and revenue signals.
Ozibus communication centre
Centralised email, SMS, OTP and notification delivery using platform-managed Ozibus infrastructure.
Operations dashboards
Branch operations, provider KPIs, data quality, workflows, plan renewals and executive reporting.
Knowledge base
Role guides, module articles, FAQs, workflow playbooks and troubleshooting for every team.
How it works
From provider setup to claim-ready service evidence.
SupportLedger is built around real provider workflows: setup records once, run daily service, then report with audit evidence.
Set up
Create branches, roles, staff, participants, services, rate cards and permissions.
Deliver
Roster staff, record notes, manage leave, incidents, handovers and participant outcomes.
Prove
Review funding, payroll, claims, compliance dashboards, audit packs and provider KPIs.
Why providers choose SupportLedger
Built for NDIS operations, not just rostering.
Rostering is only one part of provider work. SupportLedger also manages participant plans, evidence, compliance, quality, finance and communication workflows.
Unlimited staff on participant-based plans Connected participant, staff and service records Audit evidence mapped to operational workflows Central Ozibus email/SMS/OTP gateway Knowledge base and role-based onboarding
Made for NDIS provider operations
Suitable for teams with complex staff coverage, participant outcomes and compliance obligations.
Provider voices
Trusted by teams that need care work to be accountable.
SupportLedger gave our coordinators one place to manage client needs, staff availability, and evidence for claims.
Operations DirectorNDIS ProviderThe platform feels calm and controlled. Our team spends less time chasing documents and more time improving care.
Service ManagerCommunity CareWe needed business-scoped records and stronger audit trails. SupportLedger made the governance model much clearer.
Compliance LeadAged CareFAQ
Top questions from care providers.
Home care agencies, disability support providers, NDIS providers, healthcare organizations, community care providers, aged care providers, nursing agencies, government teams, and NGO care organizations.
Yes. A merchant account can operate multiple business workspaces with scoped records, users, reports, and exports.
Plans can be aligned to active participants and organization needs, with enterprise options for complex providers.
The platform uses role permissions, business scoping, CSRF protection, token sessions, audit trails, and production security readiness checks.
Yes. Providers can request implementation guidance, migration planning, and workflow configuration support.
Ready to modernise your NDIS operations?
Book a walkthrough of SupportLedger across rostering, participants, compliance, billing and communication workflows.