Access control and tenancy
Role-aware menus, account and business scoping, user access assignments, staff restrictions, platform oversight, and audited administrator activity.
Platform Security
Designed around trust, privacy, and operational auditability.
SupportLedger keeps care data behind scoped access, structured permissions, administrative review, and compliance-aware workflows.
Security operations
Controls that administrators can inspect, not just claims on a page.
The Control Center gives administrators visibility into access, user state, service activity, integrations, notification delivery, and operational follow-up.
Role-aware menus and permissions Platform and merchant user separation Operational logs and service health signals Audit, privacy, and compliance review paths
Authentication and sessions
Revocable sessions, login protections, password reset flows, secure account controls, and MFA/OTP readiness for privileged users.
Documents and evidence
Permissioned document access, upload governance, signed-document evidence, download accountability, retention posture, and audit-ready records.
Audit and compliance
Activity logs, record-change history, privacy requests, consent logs, audit packs, worker screening, incidents, complaints, and compliance signals.
Reliability and continuity
Operational monitoring, backup status visibility, worker health signals, recurring job review, and continuity planning for provider operations.
Administration review
Control Center dashboards help administrators inspect users, permissions, integrations, service activity, notification delivery, and public enquiries.
Need a security review before rollout?
Use a product walkthrough to review access boundaries, audit logs, document governance, privacy workflows, and administrator controls.